Patient Survey 2015/2016

Improving Practice Questionnaire Report
April 2016 – pdf »

Patient Satisfaction Survey March 2016 results April 16 –
Staff discussion and action plan 8.4.16 – pdf »

Comments raised included:

“More privacy at the Dispensary window”
Our Response – Did you know there is a private Reception room for private conversations with staff? Just ask.

“The music in Reception is loud”
Our Response – The music is set to a certain level to afford privacy at Reception/Dispensary.

“More female doctor time”
Our Response – Did you know that we have a female GP here Wednesday morning and all day Thursday and Friday?

Surgery Opening Times

MONDAY: 07:45 to 18:30

TUESDAY: 07:00 to 19:00

WEDNESDAY: 07:00 to 18:30

THURSDAY: 07:45 to 18:30

FRIDAY: 07:45 to 18:30

Dispensary can be contacted via telephone between the hours of 11am and 2pm, and in person between 7:45am and 6pm.

Medication can be collected between 7:45 & 18:00
Please ask a member of Reception staff if you are unsure.