01226 765300

Patient Survey 2015/2016

pdf-downloadImproving Practice Questionnaire Report
April 2016 – pdf »

pdf-downloadPatient Satisfaction Survey March 2016 results April 16 –
Staff discussion and action plan 8.4.16 – pdf »

 

Comments raised included:

“More privacy at the Dispensary window”
Our Response – Did you know there is a private Reception room for private conversations with staff? Just ask.

“The music in Reception is loud”
Our Response – The music is set to a certain level to afford privacy at Reception/Dispensary.

“More female doctor time”
Our Response – Did you know that we have a female GP here Wednesday morning and all day Thursday and Friday?

New Surgery opening times from January 2019

MONDAY: 07:45 to 19:00

TUESDAY: 07:45 to 18:30

WEDNESDAY: 07:00 to 19:00

THURSDAY: 07:45 to 18:30

FRIDAY: 07:45 to 18:30

Dispensary can be contacted via telephone between the hours of 10am and 3pm, and in person at any time during opening hours.

  • Medication can be collected or ordered whenever the surgery is open.
  • Please ask a member of reception staff if you are unsure.