01226 765300

Patient Survey 2015/2016

pdf-downloadImproving Practice Questionnaire Report
April 2016 – pdf »

pdf-downloadPatient Satisfaction Survey March 2016 results April 16 –
Staff discussion and action plan 8.4.16 – pdf »


Comments raised included:

“More privacy at the Dispensary window”
Our Response – Did you know there is a private Reception room for private conversations with staff? Just ask.

“The music in Reception is loud”
Our Response – The music is set to a certain level to afford privacy at Reception/Dispensary.

“More female doctor time”
Our Response – Did you know that we have a female GP here Wednesday morning and all day Thursday and Friday?

Reception & Dispensary

Mon: 7:45am to 1pm & 2pm to 7pm

Tue: 7:45am to 1pm & 2pm to 7:30pm

Wed: 7:45am to 12:00noon

Thur: 7:45am to 1pm & 2pm to 8pm

Fri: 7:45am to 12noon & 1pm to 4pm

GP Appointment Times

Mon: 8am to 11amm & 2pm to 7pm

Tue: 8am to 11am & 2pm to 7pm

Wed: 8:00am to 11:00am

Thur: 8am to 12:30pm & 2:30pm to 8pm

Fri: 8am to 11am & 1pm to 3pm