01226 765300

Comments & Complaints

Complaints Procedure

  • The practice has a complaints procedure in place. Please ask at the Reception Desk for details

Suggestion Procedure

  • We welcome suggestions that will help us improve our service, please post any suggestions in the prescription / suggestion box

Alternatively use our online feedback form CLICK HERE

Surgery Opening Times

MONDAY: 07:45 to 18:30

TUESDAY: 07:30 to 18:30

WEDNESDAY: 07:00 to 18:30

THURSDAY: 07:45 to 18:30

FRIDAY: 07:30 to 18:30

Dispensary can be contacted via telephone between the hours of 12pm - 1pm, and in person between 08:00am and 18:00pm on Monday, Tuesday and Thursday,  08:00am - 13:00pm on Wednesday and 08:00am - 16:00pm on Fridays. The dispensary will be closed for lunch everyday between 1pm - 2pm.

  • Medication can be collected between 08:00am and 18:00pm on Monday, Tuesday and Thursdays,  08:00am - 13:00pm on Wednesday and 08:00am - 16:00pm on Fridays. The dispensary will be closed for lunch everyday.
  • Please ask a member of Reception staff if you are unsure.